Contact PikoeSIM

Business details

Legal name

PikoeSIM LLC

VAT number

59071070078

Support email

[email protected]

What to include in your message

For an order problem, give the order reference, the destination, your phone model and a plain description of what happens when you try to connect. That lets support find the right plan and narrow down the cause.

Do not send passwords, payment card information or eSIM activation codes in the chat.

Check before you order

Confirm your phone supports eSIM and is carrier-unlocked, then check the destination page for coverage, allowance and validity. Read the activation notes for that exact plan too, because when validity starts differs between plans.

Business enquiries

Business questions go to the same WhatsApp channel. Open with a description of the enquiry, naming destinations, travel dates and roughly how many people or devices are involved.

Purchase and refund policies

See the published Refund Policy, Terms and Conditions and Privacy Policy pages.